🔒 Privacy Policy

Last Updated: January 28, 2026

1. Introduction

Welcome to HeyWhoo! We are committed to protecting your privacy and ensuring a safe, secure experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Email address
• Username/display name
• Password (encrypted)
• Profile information (expertise area, personality traits)

2.2 Usage Information

We automatically collect information about your interactions with the app:

• Match history and results
• Chat messages (stored anonymously)
• Token usage and rewards
• Gameplay statistics and rankings
• Device information (type, operating system, unique identifiers)
• App usage patterns and preferences

2.3 Anonymous Data

All chat conversations are anonymized. We do not link your real identity to your chat messages or share your personal information with other players.

3. How We Use Your Information

We use the collected information to:

• Provide Services: Enable matching, chat functionality, and gameplay features
• Personalization: Customize your experience based on your preferences
• Communication: Send you important updates, notifications, and support messages
• Analytics: Improve our app and develop new features
• Security: Detect and prevent fraud, abuse, and technical issues
• Legal Compliance: Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

4.1 We DO NOT Share Your Personal Information

Your personal information remains private. We do not sell, trade, or rent your personal information to third parties.

4.2 Anonymous Gameplay Data

Other players only see:

• Your chosen expertise area
• Your ranking/leaderboard position
• Anonymous chat messages during matches

4.3 Service Providers

We may share data with trusted service providers who help us operate the app:

• Cloud hosting services (Supabase)
• Analytics providers
• Push notification services

These providers are bound by strict confidentiality agreements.

4.4 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal processes
• Protect rights, property, or safety
• Investigate potential violations

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure database storage with regular backups
• Access controls and authentication
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time, after which we will:

• Delete your personal information within 30 days
• Anonymize or delete your chat history
• Remove you from leaderboards
• Retain some data if required by law

7. Your Rights and Choices

7.1 Access and Update

You can access and update your profile information within the app at any time.

7.2 Account Deletion

You can request account deletion by contacting us at heywhoo@yhallc.com. We will process your request within 30 days.

7.3 Communication Preferences

You can control push notifications and email preferences in your app settings.

7.4 Data Portability

You can request a copy of your data by contacting us.

8. Children's Privacy

HeyWhoo is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to delete it immediately.

9. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new policy with an updated date
• Sending you an in-app notification
• Requiring you to accept the new terms

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights including:

• Right to know what personal information we collect
• Right to delete your personal information
• Right to opt-out of data sales (we don't sell data)
• Right to non-discrimination for exercising your rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: heywhoo@yhallc.com
App: HeyWhoo
Company: YHA LLC

15. Consent

By using HeyWhoo, you consent to this Privacy Policy and agree to its terms. If you do not agree, please do not use our services.